Frequently Asked Questions
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About the Jackbelt®
All our products are branded with our Jackbelt® logo so you know it's original.
The JackOz Jack Belt is made from PREMIUM Full Grain Leather.
Full Grain leather is the highest quality leather available.
Beware of cheaper versions.
A Jack Belt uses a clever ratchet system.
There is a tooth in the buckle which catches on a track in the leather. The track is a plastic piece, discreetly sewn into the inside of the leather.
The track is in small divisions so adjusting the belt is in millimetres, not inches, making it very comfortable.
The holeless design prevents the premium full grain leather getting stretched out or damaged over time like traditional belts.
You can easily shorten your belt yourself by following these steps:
Cut off the excess belt length on the buckle side.
Attach the buckle to the belt by closing the lever.
Shortening your belt is quick and easy:
1. Cut off the extra length on the buckle side.
2. Secure the buckle by closing the lid.
3. Enjoy your perfect fit!
Yes, the JackBelt® Leather Belt Straps and Belt Buckles can be purchased separately.
If you already have your original JackBelt® Leather Belt Strap or Belt Buckle and don't require a 'complete' belt, then you can order one or the other.
Removing your Jack Belt is easy:
For men's belts: Gently pull on the lever on the side of the buckle, and the belt can easily be slid out.
For women’s belts: Lift and hold the upper lever on the buckle to release the strap.
Our men's belts are 35mm wide (1.4”)
Our women's belts are 24mm wide (0.94")
Our leather belts are one size fits most.
It will fit everyone up to a waist of 47” (117cm).
We're committed to accommodating all our customers.
Please contact us for details and availability of our 155cm belt fits up to 51 inch waist.
The Jack Belt works with a track in one side of the leather which the buckle catches onto with a spring tooth, this is on the underside of the leather giving a clean, seamless look.
It means the Jackbelt® cannot be reversible due to this track.
The advantage though is you can have one buckle for many leathers or many buckles for one leather.
Another advantage is there are no holes wearing on the leather tearing and stretching, reroding the leather and the clean cut appearance.
Yet another advantage is you aren't adjusting your belt by inches, but by millimetres.
We all want comfort, and in the past elastic belts were the answer, but that was in the past.
The Jackbelt® is adjustable by millimetres, now you can have style AND comfortable belts.
The ratchet belt buckle catches on the track and with a discreet click of a button, you can have hard tight tension around the waist, or the pressure taken off to relax.
With a variety of belt buckles to choose between, the one leather can be used for years to come, but you can stay up to date with the latest fashion and swap designs of buckles.
Gold, silver, coloured... the range changes every few months.
No, our belt buckles are high quality nickel and zinc alloy, check for allergies before purchasing.
Please keep this in mind before purchasing.
About your JackOz order
We are proud to offer a 12-month limited warranty.
This warranty covers any defects in materials or workmanship under normal use during the warranty period.
If your order did not arrive, please contact us so we can investigate and solve the issue as soon as possible for you
Beware of scammers and false Jackbelt® coupon codes.
Discount Coupon codes for our Jackoz.com website are a valuable commodity and we don't wish anyone to ever be scammed by others impersonating us offering something that could put you at risk.
Our subscribers are the only VIPs who have access to any coupon codes we may offer. This ensures absolute certainty you are directed to the original and secure jackoz.com website, and that you personally have been allocated for such a treat.
If you have coupon codes you believe are for our website and are not working, please contact us directly.
It could be simply that the code is being put in the incorrect box. For example, our GIFT CARDS come with a code and they are to be used only in the GIFT CARD specified tick box that appears above the payment methods.
The GIFT CARD code wont work in the 'Coupon Code' box in the checkout, and vice versa.
Your security and privacy are very important to us. Always double check sources and don't click on anything that looks suspicious.
We value transparency. You can read our detailed policies here:
We pride ourselves on shipping all orders on time, but sometimes, during peak holiday periods, delays may happen.
To ensure timely delivery during these festive periods, we recommend placing your order well in advance.
If your order is late, please contact us and we’ll get it sorted for you!
First, check your junk or spam folder.
If you still can’t find it, reach out to us via the contact us page.
Shipping the Jackbelt®
Yes, we ship all over the world.
Shipping costs will apply, and will be added at checkout.
The post may calculate the highest rate when you are paying, however once we have posted the item and if the charge is of lesser value than you paid, we do refund the difference.
We refund using the method of which you paid, i.e. if you used PayPal the refund will appear in your PayPal account.
We will also notify you of our actions.
Please expect general delivery within 3 to 7 working days after receipt of payment.
Overseas deliveries can take anywhere from 7-16 days.
Delivery details will be provided in your confirmation email.
Delivery Expectations:
- Within Australia: expect delivery within 3-7 working days after payment receipt.
- General fee for orders under $210 is $12.90, $18.90 for orders over $210.
- Express post options available for $16.90 to $22.90, delivery within 2-5 working days.
- Box sets calculated by weight, minimum postage $18.90, express post for $22.90.
International Postage:
- Worldwide delivery available, cost between $24-$36.
- Calculate postage costs during checkout by entering international address and selecting shipping method.
Australia Post:
- We use standard shipping with tracking. Request tracking number after order confirmation.
- If tracking shows delivered but not received, contact Australia Post. Claims for lost/missing parcels can also be made with them.
- Double check shipping address before payment.
Note: We do not resend products listed as "delivered" by Australia Post.
