What should my Delivery Expectations Be?
We aim to deliver your Jack Belts as fast as possible and we use the Australian Postal Service. We deliver to any address including P.O Boxes and business addresses.
Please expect delivery within 3 to 5working days after receipt of payment, We will always put the orders in as soon as possible and if you haven’t received it within 10 working days then contact us. The deliveries are tracked.
There is a general fee of $10.90 postage for all orders under $230. Postage becomes $17.90 once order value is $230 and over. This is due to the larger size packaing required for orders of this size.
We do deliver worldwide and charge between $24 – $36.00.
The post may calculate the highest rate when you are paying, however once we have posted the item and if the charge is of lesser value than you paid we do refund the difference.
We refund using the method of which you paid, i.e if you used PayPal the refund will appear in your Paypal account. WE will also notify you of our actions.
We use “standard” which allows us to have tracking on your purchase. Tracking numbers can be obtained by contacting us if you can’t see it in any ‘confirmation of order’ emails received
Please note, if the tracking details reveal the product has been delivered…however you can’t find it, you are to contact Australia post directly. We do not resend products when they are listed as ‘delivered’.
Claims can be made with Australia Post for lost or missing parcels, as this is out of our control.
Please double check the SHIPPING address is correct before you pay for your order.